Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I explore the use of generative AI and ...

Evaluations of AI dispensing mental health advice are often done in a manner that is radically different from real world ...

Amazon unveiled Alexa+, a new service that integrates generative AI natively into the company’s longtime voice assistant — promising free-flowing conversations, plus the ability to learn user ...

PALO ALTO, Calif.--(BUSINESS WIRE)--PlayAI, the voice AI platform powering the future of conversational AI, announced that it has raised a $21 million Seed round led by Kindred Ventures and 500 Global ...

If healthcare AI conversations feel more confusing than ever, you’re not alone. Over the past few years, the industry has seen a rapid influx of new AI terminology. What began with discussions around ...

It has only been around a few years, but the question is already emerging: Has the hype around generative AI reached its peak? As businesses look at gen AI today and understand its impressive ...

Old chatbot metrics don’t cut it in the GenAI era. Here’s how to track trust, accuracy and quality in every conversation. Large language models (LLMs) powering today’s chatbots work by generating ...

If you work in CX or revops, chances are you've had more than a few conversations about generative AI recently. Some of those conversations are filled with excitement. Others are loaded with questions ...

Earlier this year, a Hong Kong finance worker was tricked into paying US$25 million to scammers who had used deepfake technology to pretend to be the company’s chief financial officer in a video ...